:root{--navy:#102f42;--navy-deep:#102938;--teal:#087f79;--teal-dark:#076961;--teal-light:#e8f5f1;--ink:#183345;--muted:#7a8994;--line:#e6ebee;--bg:#f6f8fa;--white:#fff;--shadow:0 4px 20px #17384805}*{box-sizing:border-box}body{color:var(--ink);background:var(--bg);margin:0;font-family:-apple-system,BlinkMacSystemFont,PingFang SC,Microsoft YaHei,Arial,sans-serif;font-size:14px;line-height:1.6}button,input,select,textarea{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button,a{touch-action:manipulation}button{cursor:pointer;border:0}button:disabled{opacity:.48;cursor:not-allowed}button,a{transition:background .18s,box-shadow .18s,transform .18s}a{color:inherit;text-decoration:none}h1,h2,h3,p{margin:0}h1{letter-spacing:-.6px;font-weight:650}h2{font-size:20px;font-weight:650}h3{font-size:15px;font-weight:600}small{font-size:11px}input,textarea,select{width:100%;min-width:0;color:var(--ink);background:#fff;border:1px solid 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#dbe4e7}.secondary:hover:not(:disabled){background:#f0f6f5}.danger{color:#fff;background:#b44942}.full{width:100%}.small{min-height:36px;padding:8px 12px;font-size:12px}.text-button{color:var(--teal);background:0 0;justify-content:center;align-items:center;gap:5px;min-height:40px;padding:10px 0;font-size:12px;font-weight:550;display:inline-flex}.text-button:hover{color:var(--navy)}.danger-text{color:#b04f49}.icon-button{color:#72838e;background:0 0;border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;display:inline-flex}.icon-button:hover{background:#edf3f4}.brand{letter-spacing:1.5px;color:var(--navy);align-items:center;gap:10px;font-size:21px;font-weight:650;display:flex}.brand small{letter-spacing:2.9px;opacity:.65;font-size:8px;font-weight:500;line-height:1.5;display:block}.brand-symbol{background:var(--teal);color:#fff;border-radius:11px;place-items:center;width:39px;height:43px;display:grid}.brand.light{color:#fff}.brand.light 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0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.auth-expired{max-width:520px;margin:auto;padding:65px 24px}.auth-expired h1{margin-top:50px;font-size:26px}.auth-expired p{color:var(--muted);margin:15px 0 25px}.login-page{background:#fff;grid-template-columns:47% 53%;min-height:100vh;display:grid}.login-story{color:#fff;background:linear-gradient(145deg,#153c4d,#0d2b3a 65%);flex-direction:column;min-height:800px;padding:46px 56px;display:flex;position:relative;overflow:hidden}.login-story .brand{z-index:1;position:relative}.login-copy{z-index:1;margin:auto 0;padding:60px 0 100px;position:relative}.login-copy .eyebrow{color:#8db6b4;letter-spacing:3px;margin-bottom:26px;font-size:12px}.login-copy 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33px;font-size:20px}.sidebar .brand-symbol{width:35px;height:39px}.hotel-switcher{background:#ffffff06;border:1px solid #ffffff0f;border-radius:9px;align-items:center;gap:10px;padding:13px 11px;display:flex}.hotel-avatar{color:#cee4e3;background:#34525f;border-radius:7px;place-items:center;width:32px;height:32px;font-size:15px;display:grid}.hotel-switcher>div{min-width:0}.hotel-switcher strong{color:#e5ecef;white-space:nowrap;text-overflow:ellipsis;font-size:12px;font-weight:500;display:block;overflow:hidden}.hotel-switcher small{color:#7f98a7;margin-top:2px;font-size:9px;display:block}.nav-label{letter-spacing:1.4px;color:#668493;margin:29px 13px 12px;font-size:9px}.sidebar nav{flex-direction:column;gap:7px;display:flex}.sidebar nav button{color:#9cafbb;text-align:left;background:0 0;border-radius:8px;align-items:center;gap:12px;padding:13px 14px;font-size:12px;display:flex;position:relative}.sidebar nav button:hover{color:#fff;background:#ffffff08}.sidebar nav 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var(--line);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:15px;padding:19px 22px;display:flex}.segmented{align-items:center;gap:3px;display:flex}.segmented button{color:#81909b;white-space:nowrap;background:0 0;border-radius:6px;min-height:33px;padding:7px 10px;font-size:11px}.segmented button.selected{background:var(--teal-light);color:var(--teal);font-weight:600}.search-field{color:#9ba8b1;background:#fafcfd;border:1px solid #e4e9ed;border-radius:7px;align-items:center;gap:6px;width:100%;max-width:240px;padding:0 10px;display:flex}.search-field input{box-shadow:none;background:0 0;border:0;padding:8px 0;font-size:10px}.ticket-row{border-bottom:1px solid #edf0f2;justify-content:space-between;align-items:center;gap:20px;padding:22px;display:flex}.ticket-row:last-child{border-bottom:0}.ticket-leading{flex:1;align-items:center;gap:15px;min-width:0;display:flex}.ticket-leading>div:last-child{min-width:0}.room-icon{color:#90a99e;background:#f4f8f6;border:1px solid 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.live-dot:before{background:#8fb3a8;width:4px;height:4px}.modal-backdrop{z-index:100;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:#10293870;justify-content:center;align-items:center;padding:24px;display:flex;position:fixed;inset:0}.modal{background:#fff;border-radius:14px;width:570px;max-width:100%;max-height:90vh;padding:24px 28px;animation:.15s ease-out modal-in;overflow:auto;box-shadow:0 20px 100px #051e3540}@keyframes modal-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}.modal-heading{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;margin-bottom:21px;padding-bottom:15px;display:flex}.modal-heading h2{font-size:18px}.modal h3{font-size:15px}.modal p{font-size:12px;line-height:1.8}.modal 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var(--line);box-shadow:var(--shadow);background:#fff;border-radius:11px;min-width:0;padding:23px}.stay-card h3{margin-top:20px;font-size:29px}.stay-card h3 small{color:#8f9ea5;font-size:12px;font-weight:400}.stay-card>.muted{margin-bottom:22px;font-size:10px}.stay-meta{justify-content:space-between;gap:10px;padding:9px 0;font-size:11px;display:flex}.stay-meta span{color:#91a0a8}.stay-meta strong{color:#5e7682;font-weight:400}.stay-card .full{margin:17px 0 5px;font-size:12px}.stay-card>.text-button{width:100%;font-size:10px}.recovery{color:#8b9ba4;margin:15px 0 0;font-size:10px}.recovery summary{cursor:pointer}.recovery p{color:#ab824d;margin:8px 0;font-size:10px}.recovery button{min-height:32px;font-size:10px;display:flex}.invitation-icon,.feedback-heart{color:#5b9e8b;background:#eaf7f2;border-radius:20px;place-items:center;width:66px;height:66px;margin:25px auto 20px;display:grid}.feedback-card .rating-badge{color:#3c8b75;align-items:center;gap:5px;font-size:24px;font-weight:600;display:flex}.feedback-card .rating-badge.low{color:#b8844d}.rating-badge small{color:#9ba5aa;margin-left:4px;font-size:11px;font-weight:400}.feedback-card>h3{margin:18px 0 8px;font-size:13px}.feedback-card>p{color:#7a8e99;white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px;line-height:1.8}.feedback-card>time{margin:15px 0 17px;font-size:10px;display:block}.feedback-card .button-group{border-top:1px solid var(--line);padding-top:16px}.feedback-form{max-width:700px;margin:auto;padding:20px 34px 30px}.feedback-form h3{text-align:center;font-size:18px}.feedback-form h3+p{text-align:center;margin:10px 0 28px}.rating-options{grid-template-columns:repeat(11,minmax(0,1fr));gap:6px;display:grid}.rating-options button{color:#79958a;background:#f9fbfa;border:1px solid #dde7e3;border-radius:8px;padding:12px 0;font-size:14px}.rating-options 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